Survey to help people hunting for jobs

UNEMPLOYED people are being urged to take part in an anonymous survey about their quest to find work or training. Brent Citizens Advice Bureau (CAB) is carrying out the project to see what improvements can be made by Jobcentre Plus, the Government agency

UNEMPLOYED people are being urged to take part in an anonymous survey about their quest to find work or training.

Brent Citizens Advice Bureau (CAB) is carrying out the project to see what improvements can be made by Jobcentre Plus, the Government agency that helps the unemployed.

According to research carried out by the national branch of the organisation, less than one in six people claiming benefits feel they get the support they need from Jobcentre Plus.

Figures also indicated that four in ten people felt the personal adviser assigned to them understood their situation, but only a fifth felt the work focused interview they were required to attend was useful.


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More than half found the entire process stressful.

Jacqueline Carr, Brent CAB manager, said: "If you are receiving benefits and you have had a work-focused interview at Jobcentre Plus, we really want you to tell us how they can be improved.

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"At a time of recession and high unemployment, more people than ever are turning to the benefits system for support. We want this support to get better.

"Whether you want help with training, finding work near home, or affordable childcare, we want to know."

To take part in the research, which is anonymous, visit www.citizensadvice. org.uk/fairwelfare

Alternatively, people can tell their stories in confidence using special postcards available in Brent Citizens Advice Bureau on Willesden High Road, Willesden.

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