Private ambulance blocks elderly Kensal Rise couple’s drive for days
PUBLISHED: 07:00 15 August 2014
A couple in their 80s were forced to park up the road and walk home after their driveway was blocked by a private ambulance in Kensal Rise.
Albert Wynter, 86, and his 83-year-old wife Delseta, came home to their house in Buchanan Gardens to find the vehicle, owned by Medical Services, left across their drive.
Mrs Wynter, who suffers from dementia and needs support to walk, had to hobble from the car to her home for two days until the ambulance was removed.
Her frustrated husband faced a merry-go-round of phone calls to try and ascertained who the vehicle belonged to.
The police, who were unable to remove the vehicle because it was a civil matter, traced the company two days later and asked it to remove it.
Mr Wynter said: “It was sitting right outside my doorstep for days and was stressing me out.”
Stuart Tuffin, deputy director of performance at Medical Services, apologised to Mr and Mrs Wynter, saying the vehicle had a flat tyre and the ambulances do not carry spare wheels.
He added: “We will endeavour to ensure that courtesy and consideration for road users and residents is again highlighted for staff at refresher and induction courses.”
If you value what this story gives you, please consider supporting the Brent & Kilburn Times. Click the link in the orange box above for details.