Independent watchdog issues a formal warning to care home in Cricklewood

CQC has issued Angels Home Care Limited with a formal warning

CQC has issued Angels Home Care Limited with a formal warning - Credit: Archant

Action taken against Angels Home Care Limited by Care Quality Commission

A care home in Cricklewood has been issued with a formal warning after it failed to carry out improvements requested by an independent watchdog.

Angels Home Care Limited in Clitterhouse Road, could face further action from the Care Quality Commission, unless it implements the recommendations by next week.

According to a report by CQC, the home, which provides care for 12 residents, was subjected to an unannounced visit in May.

The inspection was a direct result of an earlier visit where concerns were raised that people were not protected from the risks of unsafe or inappropriate care at the home.

The unannounced visit concluded that records of spot checks were not being recorded, there was no evidence that care staff were being supervised or supported fully to be able to care for people effectively and the staff recruitment process was not always adequate.

If AHC, which was formerly based in Golders Green, fail another inspection they could face a restriction in the services they can offer, or be suspended or banned from continuing as a care home.

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They could also face fines or legal action.

A spokesman for the care home said: “The results of the Report are disappointing, but as a small business we are doing what we can to meet all our obligations.

“We implemented a number of changes immediately and continue to make changes to address the areas highlighted by the CQC inspection report.

“We take this opportunity also to state that the in-home care provided to our clients by our registered carers has always, and continues to be of the highest standards.”