Cricklewood bus worker scoops transport industry award

Euphema Wallace was named the accessibility champion at the London Bus Awards

A bus worker based in Cricklewood has received an industry award for her professionalism and customer care.

Euphema Wallace who works for Metroline in Cricklewood Broadway scooped the accessibility champion category at the London Bus Awards (LBA).

The accessibility champion category is given to an individual who proactively demonstrates that they understand the barriers to travel for older and disabled passengers and try to make their journey smoother.

Before the London 2012 Games Ms Wallace was chosen to train her colleagues on how to drive different types of vehicles and develop the best ways to help elderly or disabled passengers.

The LBA recognises bus staff who have displayed outstanding commitment and professionalism during the course of their work.

The six other awardees included a bus driver from Barking who helped a baby who had stopped breathing and the team from Transport for London (TfL) who helped keep buses moving during the Games.

Leon Daniels, TfL’s Managing Director of Surface Transport said: “The London Bus Awards are very special to me as they acknowledge the incredible and often unsung hard work of the thousands of bus drivers and support staff that help keep London moving.

“This is our way of thanking the drivers and other staff who go above and beyond the call of duty and show true dedication and commitment to their passengers.”