Search

Muslim worker refuses to sell ham and wine to customer in Tesco in Neasden

10:21 17 July 2014

Tesco have issued an apology to Julie Cottle

Tesco have issued an apology to Julie Cottle

Archant

A supermarket giant has issued an apology after a Muslim worker refused to serve a customer buying ham and wine saying he was fasting for Ramadan.

Julie Cottle, has lodged a complaint with Tesco after the employee at the manned till inside the Express branch in Neasden Lane, insisted she use the self-service checkout.

Ramadan is the ninth month of the Islamic calendar when Muslims, who are strictly forbidden from consuming alcohol and pork at all times, fast between dawn and sunset.

Mrs Cottle told the Times: “He pointed at the ham and wine in my basket and said ‘I can’t serve you that because I’m fasting’.

“When I told him he should be serving customers not turning them away he still refused telling me to go to the self-service.

“I was furious.”

When Mrs Cottle, a mother-of-three, complained to the manager she said he backed the worker.

“He insisted I use the self-checkout but said he would pass on my complaint,” she said.

“I’m disgusted. If he is refusing to do his job he shouldn’t be there.”

Mrs Cottle said after calling customer services when she got home she was told the worker could face disciplinary action.

She added: “I hope he does. If he can’t serve food he shouldn’t be working in a supermarket.”

A spokesman for Tesco said: “We’re here to serve our customers the products they choose to buy. We don’t have a specific policy and take a pragmatic approach if a colleague raises concerns about a job they have been asked to do.

“We apologise to our customer for any inconvenience on this occasion.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Kilburn Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Kilburn Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Kilburn Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Latest Kilburn & Brent News Stories

Yesterday, 16:44
Rowan Thomas-Williams was shot dead on December 6, 2013

The killer of a young father who was shot dead at a party in Neasden three years ago is still walking the streets.

Yesterday, 15:03
Lulu Mullarkey, John McCooke, James Newmarch and Stephan O'Neil from The Good Ship   Pic credit: Jonathan Goldberg

The last live music venue in Kilburn which was under threat amid claims of violent clashes among drinkers has been saved from closure.

Yesterday, 13:09
QPR will assist police with their investigation (Pic: @QPRFC)

The FA are set to widen their probe into the scandal rocking the sport as QPR become the latest club to investigate allegations

Yesterday, 17:25
The woman was stopped after officers noticed her 'wheels' (Pic: Twitter@MPSBrent)

A female motorist in Brent stopped for driving her car on its rims was found to be almost FOUR times over the drink drive limit.

Yesterday, 16:46
Left to right: Barry Gardiner, Tulip Siddiq and Dawn Butler

Two of Brent’s three Labour MPs voted with the Government to trigger article 50 to leave Europe despite constituents voting overwhelmingly to remain.

Yesterday, 11:36
Khalid Safi was stabbed to death last week (Pic: Met Police)

A teenager stabbed to death in Acton had links to Wembley, police have revealed.

Yesterday, 11:12
Yathukulan Paskarmoorthy has been jailed for four years

A man from Kingsbury has been jailed for carrying out a sex attack on a teenager foreign student after she left a popular West End nightclub.

Yesterday, 11:12
Marcel Le Corgi  (Picture: Ian Morrison)

Stars and their pooches walked the red carpet for an evening of glitz and glamour in aid of a Kensal Green animal charity.

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now

Newsletter Sign Up

Most Read Kilburn News

HOT JOBS

Show Job Lists

Digital Edition

cover

Enjoy the
Brent & Kilburn Times
e-edition today

Subscribe

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now