Independent watchdog slams mental health care services in Brent

PUBLISHED: 19:19 22 June 2015 | UPDATED: 19:19 22 June 2015

Vital health care services across Brent have come under fire after inspectors found mental health patients sleeping on sofas instead of beds and witnessed patients being restrained face-down some 75 occasions each month.

In a shocking report published last week the independent watchdog Care Quality Commission (CQC) revealed clinics and hospitals managed by Central and North West London NHS Foundation Trust ‘required improvement’ across the board and demanded action to ensure patient care could return to ‘safe’ and ‘responsive’ levels following inspections in February.

Centres managed by the Foundation Trust include Park Royal centre for mental health in Acton Lane, Harlesden, the Fairlight Community Rehabilitation Unity in Fairlight Avenue, Harlesden, and the Kingswood Centre in Honeypot Lane, Kingsbury.

Dr Paul Lelliot, CQC deputy director of hospitals, said: “Our greatest concern was the pressure on the mental health wards that admit people of working age. Our inspectors found people sleeping on sofas and in other temporary beds.

“The trust had not increased staffing levels to reflect the pressure on beds. Also ward staff were using physical restraint in the face-down position about 75 times each month. This is not the safest way to restrain a person”.

Whilst inspectors of the 137 wards and clinics managed by the trust found that overall community health care was ‘good’ and sexual health services were rated ‘outstanding’, they also rated care on acute wards and psychiatric intensive care units as ‘inadequate’.

In one case safety inspectors found increased pressure on staff in mental health wards had left them unable to say how they would manage ligature (hanging) risks to patients at high risk of suicide.

The report also reveals that in the six months prior to inspections at three acute wards including Park Royal Centre for Mental Health in Harlesden, 82 detained patients absconded whilst receiving inpatient treatment.

Claire Murdoch, the trust’s chief executive, said:“The CQC tested us intensively and have reached their conclusions. We accept their judgements and are glad they strike the balance they do, with some outstandings and a great many goods. We will bring about the improvements they require. None are a complete surprise to us, and are mainly in one service; though when spelled out as they are here they hit me as hard as any reader; improvements are already underway but I am sorry they’re needed.

During the inspection a team of inspectors and specialists including doctors, nurses, managers and experts visited 137 of the trust’s hospital wards and clinics and spoke to 285 patients, relatives and carers as well as 913 members of staff.

The report summary states “ We will be working with the trust to agree an action plan to assist them in improving standards of care and treatment.”

Latest Kilburn & Brent News Stories

51 minutes ago

A reward of £10,000 is being offered for information into the 2013 disappearance of Kilburn man Robert Duff – who police believe may have been murdered.

Yesterday, 15:55

A woman has been rushed to hospital after being struck by a bus in Wembley.

Yesterday, 14:05

A four-storey development in Wembley could secure the future of a library closed seven years ago – but neighbours say it comes at too high a price.

Yesterday, 11:26

Two people are in hospital following a hit and run outside a mosque in Cricklewood suspected to be a hate crime attack.

Tue, 09:18

Westminster North MP Karen Buck joined parents and children to protest the sudden closure of Queen’s Park Nursery.

Mon, 17:19

A Wembley man has been jailed for more than 26 years after attempting to murder a hotel maid he became “infatuated” with.

Mon, 11:30

The Home Office has been branded a “disgrace” after it deported more than 100 rough sleeping Europeans from Brent over the past three years.

Saturday, September 15, 2018

The prime minister Theresa May has received a lot of stick for her dancing recently and while I would commend her on her attempts, I can’t help but feel her dancing was symbolic of her Brexit negotiations.


The Granville has begun taking bookings for workspaces and events ahead of its opening this spring.

Brent Clinical Commissioning Group has announced changes to the community’s cardiology service.

If you have been looking for laser hair removal, beauty salon treatments, or skin care services you may be confused and overwhelmed with so much information out there and so many clinics and salons promising miraculous results.

Education and Training


Read the
Education and Training
e-edition today

Read Now

Newsletter Sign Up

Kilburn Times twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most Read Kilburn News

Show Job Lists

Digital Edition


Enjoy the
Brent & Kilburn Times
e-edition today


Education and Training


Read the
Education and Training
e-edition today

Read Now